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To track your order

Once you receive your tracking number you can view tracking information here

We source worldwide for our products, please keep in mind most of our suppliers are overseas and delivery will take longer. 

We have multiple suppliers for our products and if you order multiple products items may arrive separately. Tracking numbers will be provided for each item

  • Shipping directly saves having a warehouse, further staff, double handling and postage costs which would all get passed onto the customer.  Saving double packaging and freight also contributes to a cleaner environment.

  • The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and or Australia Post process the orders, which takes an additional 2–4 days.   

  • Shipping time:  Wedding dresses, bridesmaid dresses and formal dresses are made to order which will take 3-5 weeks to create. Postage is around 2-3 weeks Please allow a minimum of 8 weeks when ordering these dresses. Express shipping is approx 1 week after the dress is ready.

  • All other items will be delivered within 14 days

  • Occasionally there is a delay with postage which is out of our control but you can always check the tracking number to view updates through the link provided.



All wedding, formal and bridesmaid dresses are made when purchased and take approx 2-5 weeks to make. Most dresses are available in Sizes US2-22.  For custom colour and custom sizes info please click here


Please order in plenty of time for your occasion. (At least 8 weeks before needed)

Express shipping can be purchased for wedding, bridesmaid and formal wear. Please note it will still take 2-3 weeks to create the dress, postage is through DHL or UPS or FedEx  and will take approx a week once sent.

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